Investor Services

Investor Services is a comprehensive options resource center that provides information and education about options and supports all products traded on all OCC Participant Exchanges.

By calling 1-888-OPTIONS (1-888-678-4667) or e-mailing options@theocc.com, investors may have an Investor Services representative answer their options questions and process their requests.

International callers may contact us at 312-463-6193.

Investor Services Hours

• We are open all trading days from 7:30 a.m. to 5:00 p.m. CT.
• Investor Services closes at 3:30 p.m. CT every Monday for training purposes, but maintains regular hours on Mondays following Expiration.

Live Chat

Chat live with an options professional on all trading days from 8:00 a.m. to 11:00 a.m., 1:30 p.m. to 4:00 p.m. CT.

Investor Services Functions

• Answering basic options-related questions on topics such as industry terms, product specifications and discussions about basic risks and rewards associated with options.
• Responding to more complex strategic and operational questions for specific options trades and strategies.
• Taking registrations for OIC-sponsored seminars and webinars.
• Fulfilling requests for The Options Industry Council (OIC), OCC and Exchange-specific materials which include interactive educational software, options books and brochures. Investor Services has information about any product OCC clears.

While not soliciting securities or providing investment advice, Investor Services desires to motivate investors and brokers to look at the advantages of investing in the options market.